At Precise Hotels & Resorts, we believe in crafting exceptional experiences that go beyond expectations. As a MICE Coordinator, you will play a key role in bringing meetings, incentives, conferences, and events to life across our diverse portfolio of resorts and city hotels in Germany, Spain, and Italy.

You are the vital link between our clients and our operational teams — ensuring every detail is meticulously planned, communicated, and delivered with the highest level of service. From the first inquiry to the final farewell, your dedication to excellence, organisation, and guest satisfaction helps turn every gathering into a memorable occasion.

Your responsibilities:

• Coordinate all aspects of MICE events from initial contact to post-event follow-up

• Liaise with clients to understand their needs and expectations

• Collaborate with departments across the hotel to ensure flawless execution

• Manage event timelines, function sheets, and logistics with precision

• Maintain strong relationships with clients and partners to encourage repeat business

• Ensure brand standards and service excellence are consistently met

What we’re looking for:

• Previous experience in event coordination, hospitality, or MICE-related roles

• Outstanding organisational and communication skills

• A proactive mindset and attention to detail

• Fluency in English and preferably German or Spanish

• Passion for delivering high-quality guest experiences

Join us and be part of a hospitality group that celebrates individuality, creativity, and the power of connection — where your role truly makes an impact.

Precise Hotels & Resorts specializes in acquisition, operation and management of upscale hotels with a strong presence in Germany, Spain and Italy. Known for delivering exceptional hospitality experiences, Precise Hotels & Resorts caters to both leisure and business travellers, blending comfort, convenience, and a touch of local charm in each destination.

We are seeking a dynamic and results-driven Senior Director MICE to join our team

The ideal candidate will have a strong background in the Meetings, Incentives, Conferences, and Exhibitions (MICE) sector, with a passion for driving sales and enhancing customer experiences across multiple properties within our hotel chain.

Key Responsibilities:

1. Sales Strategy Development:

• Develop and implement strategic sales plans to achieve MICE revenue targets for the cluster of hotels.
• Identify market trends, opportunities, and competitive landscape to adapt strategies accordingly.

2. Client Relationship Management:

• Build and maintain strong relationships with corporate clients, event planners, and agencies.
• Conduct regular meetings and follow-ups to understand client needs and ensure satisfaction.

3. Event Coordination:

• Oversee all aspects of MICE events, including strategic planning, budgeting, and post-event analysis, as well as team management.

4. Sales Performance Analysis:

• Monitor and analyze sales performance metrics and provide regular reports to management.
• Adjust sales tactics based on performance data and feedback.

5. Marketing Collaboration:

• Work closely with the marketing team to create promotional materials and campaigns targeting MICE clients.
• Participate in trade shows, exhibitions, and networking events to promote the hotel chain’s MICE offerings.

6. Team Leadership:

• Mentor and train sales team members to enhance their skills and performance in MICE sales.
• Foster a collaborative and high-performance culture within the sales team.

7. Budget Management:

• Manage and optimize the MICE sales budget to ensure profitability.
• Track expenses and analyze return on investment for MICE initiatives.

Qualifications:

• Minimum of 5 years of experience in MICE sales and team management of them 3 minimum within the hotel industry, with a proven track record of achieving sales targets.
• Leading large teams and multi property portfolios
• Strong understanding of the German MICE market and industry trends.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Fluent in German and English; additional languages are a plus.

At Precise Hotels & Resorts, we believe that people are at the heart of hospitality. As our HR Assistant, you will play an important role in supporting our Human Resources team in creating a positive, professional, and welcoming environment for our employees across our hotels and resorts in Germany, Spain, and Italy.

You will assist in daily HR operations, help coordinate employee processes, and ensure that our internal procedures run smoothly and efficiently. With your organisational skills, discretion, and people-oriented mindset, you will help build a workplace culture that supports growth, engagement, and excellence.

Your responsibilities:

• Support the HR department in day-to-day administrative tasks

• Assist in recruitment processes: job postings, interview scheduling, candidate communication

• Help with onboarding and offboarding procedures

• Maintain employee records and ensure all documentation is up to date

• Support internal communications and employee engagement initiatives

• Coordinate training sessions and support compliance with HR policies

What we’re looking for:

• Experience in HR or administrative support, ideally within the hospitality industry

• Excellent organisational and communication skills

• Discreet, trustworthy, and team-oriented

• Strong attention to detail and a proactive approach

• Fluency in English; German or Spanish is an advantage

• Familiarity with MS Office and HR software is a plus

At Precise, we offer more than just a job — we offer the opportunity to be part of a growing, international hospitality group where your work truly matters.

At Precise Hotels & Resorts, every guest journey begins with a reservation — and that’s where you come in. As a Reservations Agent, you are the first point of contact for our guests, creating a warm and professional experience from the very first interaction.

With a friendly voice, attention to detail, and passion for service, you will handle inquiries, process bookings, and support guests in planning their stay across our distinctive hotels and resorts in Germany, Spain, and Italy.

Your responsibilities:

• Manage and confirm individual and group reservations by phone, email, and online channels

• Provide accurate information about room categories, rates, packages, and availability

• Upsell room types and services to enhance the guest experience and maximise revenue

• Ensure all reservation details are entered correctly into the system

• Liaise with front office, sales, and revenue teams to coordinate bookings and availability

• Deliver a warm, efficient, and personalised service in every guest interaction

What we’re looking for:

• Experience in hotel reservations, front office, or customer service

• Excellent communication and interpersonal skills

• Organised, reliable, and detail-oriented

• Proficiency in reservation systems and MS Office

• Fluent in English; German or Spanish is a plus

• A genuine passion for hospitality and guest satisfaction

Become part of a growing international hospitality group that values connection, character, and care — and help us make every stay unforgettable, starting with the perfect booking.